The balanced scorecard focuses on factors that create longterm value traditional financial reports look backward reflect only the past. Descargar balanced scorecard y muchas otras obras en pdf, doc, y demas gratis. Escuela politecnica del ejercito estrategia competitiva. My experiences as a balanced scorecard practitioner with a large canadian company taught me that tremendous results are possible with the tool, but to attain. The four perspectives of the scorecard financial measures, customer knowledge, internal business processes, and learning and growthoffer a balance between shortterm and longterm objectives, between outcomes desired and performance drivers of those outcomes, and between hard. Download it once and read it on your kindle device, pc, phones or tablets.
Reviewed in the united states on december 20, 2008. The balanced scorecard translates a companys vision and strategy into a coherent set of performance measures. Scorecard that identifies and measures the hr deliverables needed to make the corporate strategy work. The most potent action hr managers can take to ensure their strategic contribution is to develop a measurement system that convincingly showcases hrs impact on business performance. Entrevista a robert kaplan, creador del bsc youtube. Una version en espanol ha sido publicada en camiona, 8, fed 1993. There are a number of tool and models that seek to achieve the same result, but the balanced scorecard is one of the most popular and most successful in use.
The best plan is useless without effective execution the future of business has become so unpredictable that your fiveyear plan may be irrelevant next week. Estrategia y balanced scorecard una relacion esencial. Balancedscorecardresumen cognicion sicologia y ciencia. The four perspectives of the scorecardfinancial measures, customer knowledge, internal business processes, and learning and growthoffer a balance between shortterm and longterm objectives, between outcomes desired and performance drivers of those. The balanced business scorecard, or the balanced scorecard, is a management tool used by many organizations in order to align their activities with their goals. It is based on the definition of strategic objectives, indicators and strategic. Pdf the role of the balanced scorecard as a tool of. Finalmente, este documento desarrolla las cuatro perspectivas del balanced. Balanced scorecard una posible aplicacion en bibliotecas universitarias. Linking people, strategy and performance the hr scorecard. The role of the balanced scorecard as a tool of strategic management and control article pdf available june 2017 with 9,369 reads how we measure reads. Abstract the balanced scorecard is a model that becomes a very useful tool for strategic management. To succeed in the modern market, you must constantly assess your progress and adapt on.